Fast and Reliable Shipping
We prioritize getting your orders delivered as quickly as possible. Typically, orders are processed within 1-2 business days, followed by a delivery time of 3-5 business days. That means you can expect your package within 4-7 business days.
To ensure efficient and reliable shipping, we partner with trusted carriers such as FedEx, USPS, UPS, OnTrac, Lasership, NSD, and others. Plus, we offer free shipping on all orders, regardless of size or value.
Order Processing Time
For same-day processing, please place your order before 5:00 PM EST. Orders placed after this time will be processed on the next business day.
Important Shipping Information
Some products may be subject to shipping restrictions due to legal or logistical reasons. If any restrictions apply, you will be notified at checkout.
Currently, we only ship within the United States. Please note that any applicable customs duties, taxes, or fees are the responsibility of the customer.
Order Changes & Cancellations
If you need to modify or cancel your order, please contact us immediately. While we will do our best to accommodate your request, changes may not be possible once an order has been processed.
Tracking Your Shipment
Once your order has been shipped, you will receive a confirmation email containing tracking details. You can track your package on our website or through the respective carrier’s tracking system.
Lost or Damaged Shipments
If your package arrives damaged or is lost during transit, please reach out to us as soon as possible. We will work with the carrier to resolve the issue and provide a replacement or refund where applicable.
Shipping Delays Due to Unforeseen Events
While we strive to ensure timely delivery, unforeseen circumstances such as natural disasters, labor strikes, or other external factors may cause delays. Unfortunately, we cannot be held responsible for shipping delays caused by these events.
California Shipping Restrictions
Due to state regulations, certain items cannot be shipped to California. If this affects your order, we will notify you and explore alternative options if available.
Delivery Responsibility
We ensure safe and timely delivery of your order. However, once the package is marked as delivered, responsibility shifts to the recipient. Please monitor the tracking updates and ensure a secure drop-off location if necessary.
Important Notes:
- If your package is stolen after delivery, we are not liable for reimbursement.
- If the tracking information shows the package as delivered but you cannot locate it, please contact us to initiate a claim with the carrier. Refunds or replacements may not be possible if the carrier confirms successful delivery.
This policy helps prevent fraudulent claims and ensures a fair process for both customers and our business. We appreciate your cooperation and understanding.
Taxes & Additional Fees
All orders are subject to applicable sales tax based on your state’s tax regulations. Customers are responsible for any taxes or fees associated with their orders.
Contact Us
For any inquiries, feel free to reach out to us:
Phone: 850-217-4871
Email: sales@businessmark.net
Address: 1800 Pembrook Dr Ste 285, Orlando, FL 32810, United States