Shipping is Super Speedy!
We get your orders out the door fast! Typically, we process them within 1-2 business days, and then it takes just 3-5 business days for delivery. That means you'll have your goodies in just 4-7 business days!
We use a whole bunch of reliable carriers to get your stuff to you as quickly as possible, including FedEx, USPS, UPS, Ontrac, Lasership, NSD, and more. And the best part? We offer free shipping on all orders, no matter how big or small!
Order Cut-off Time:
Want your order to rocket out of here today? Place it before 5.00 PM EST! Orders placed after that will ship the next business day.
Important Notes:
Some items might have restrictions due to laws or logistics. We'll let you know at checkout if this applies to your order.
Currently, we only ship within the United States. Please note that you're responsible for any customs fees, taxes, or duties.
Need to Change or Cancel Your Order?
Get in touch with us as soon as possible! We'll do our best to help you out, but once an order is processed, changes might not be possible.
Tracking Your Package:
Once your order ships, you'll get a confirmation email with tracking information. You can use that to follow your package's journey on our website or the carrier's website.
Lost or Damaged Packages:
If your order arrives damaged or goes missing, contact us right away. We'll work with the carrier to get the issue resolved and get you a replacement or refund quickly.
Unforeseen Circumstances:
Things happen that are out of our control, like natural disasters or labor strikes. We can't be held responsible for delays caused by these events.
California Restricted Items:
Some items can't be shipped to California due to regulations. We'll let you know if this applies to your order and try to find an alternative if possible.
Delivery Responsibility:
Our goal is to get your package to you safely and on time. Once it arrives, the responsibility shifts to you. Please keep an eye on the delivery progress and make sure someone is there to receive it, or choose a secure location for drop-off.
Here's what that means:
If your package is stolen after it's left at your door, we can't be held responsible.
If the tracking information shows that your package was delivered but you can't find it, you'll need to contact us to start a claim process. Refunds or replacements aren't guaranteed if the carrier confirms delivery.
We know this policy requires a little extra effort on your part, but it helps protect both our customers and sellers from fraud. We appreciate your understanding and cooperation!
Tax and Fee Information:
All orders are subject to sales tax at the current rate in the US. The sales tax rate may vary depending on your state.
You're responsible for paying all taxes and fees associated with your order.
Contact Information:
Phone: 850-217-4871
Email: support@businessmark.net
Address: 901 N Lake Destiny Rd #300, Maitland, FL 32751 United States.
I hope this is more casual and informative!